Privacy

Last reviewed: October 2026

About this document

This privacy document describes how Vexencombe Information Services Ltd ("Vexencombe", "we", "us") handles information in connection with the vexencombe.com website and the associated service. It explains what information may be collected, how it may be used, and the choices available to users.

This document describes known practices associated with the operation of this website. Where details of the service's technical implementation have not been confirmed to us, we have noted this rather than stating assumed facts. Visitors should contact us if they require further clarification on any point.

Information collected through normal website operation

When you visit the Vexencombe website, certain technical information may be recorded as part of normal server and network operation. This may include:

Your IP address or approximate network location.
The type and version of browser you are using.
The pages you visit within this website and the time of your visit.
The address of any website from which you arrived at this site, if applicable.

This technical information is not collected with the intent of identifying individual visitors. It may be used for the purpose of maintaining and improving the service, diagnosing technical issues, and understanding how the website is used at an aggregate level.

Information submitted through the contact form

If you submit an enquiry through the Connect page on this website, the information you provide — including your name, email address, selected request type, and message — is included in the email that you send to [email protected]. This information is used solely for the purpose of reviewing and responding to your enquiry.

The contact form on the Connect page uses a mailto: mechanism. The submission is handled by your own email application. Vexencombe Information Services Ltd does not receive your message through a server-side processing step; the message is sent directly from your email client to our support address. We encourage you to review your own email provider's privacy practices.

Cookies and similar technologies

This website may use cookies or similar local storage mechanisms as part of its normal operation. Where such technologies are used, they are intended to support the functional operation of the site rather than to track individual behaviour across other websites. We do not currently use third-party advertising cookies on this site.

The specific cookies set by this website, if any, depend on the server and hosting configuration in use. If you require detailed information about any cookies set by this website, please contact us through the Connect page.

Third-party services

The Vexencombe website does not load content, scripts, fonts, or images from external third-party servers as part of its standard page delivery. All resources required to display the pages on this site are hosted locally.

We do not share visitor information with advertising networks, social media platforms, or third-party data intermediaries.

Data retention

Vexencombe Information Services Ltd retains contact submissions for the period necessary to address the relevant enquiry. Technical server logs, if retained at all, are subject to the retention policies of the hosting provider in use at the time. We are unable to state a precise retention period for technical log data without confirming the current hosting arrangement.

Your rights

If you are located in the United Kingdom or the European Economic Area, you may have rights in relation to personal data that we hold about you, including the right to request access to that data, request its correction or deletion, or object to its use. To exercise any such rights, please contact us using the details below.

We will aim to respond to valid requests within a reasonable period. We may ask you to verify your identity before processing a request.

Links to other websites

This website does not include links to third-party websites as part of its standard navigation. If any such links appear elsewhere on the site, following them will take you to websites that are outside our control. We are not responsible for the privacy practices of external sites.

Children

The Vexencombe service is not directed at children. We do not knowingly collect information from individuals under the age of 16.

Changes to this document

This privacy document may be updated from time to time to reflect changes in the service or its operation. The date at the top of this document indicates when it was last reviewed. We encourage visitors to check this page periodically.

Contact

If you have questions about this privacy document or about the handling of your information, please contact Vexencombe Information Services Ltd:

Vexencombe Information Services Ltd
14 Kestrel House, Aldgate Business Centre
London, EC3N 1PL
United Kingdom
[email protected]